I did not receive my order. What do I do?

We are so sorry that the courier did not get the package to you as expected.  Please verify your tracking information and review when the package should have arrived.  Also, check around your location and follow up with the neighboring areas to determine if the package has been misdelivered, as couriers have delivered packages to the incorrect addresses or placed them behind bushes, plants, around the side of the house, etc.  If you are still unable to locate your package, please contact our Customer Experience team, and they will be happy to assist further.  Thank you.


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